William Redeen is the Chief Knowledge Officer (CKO) of Knowledge Media, Inc. (KMI), based in Bethesda, Maryland. He is a frequent speaker on knowledge management, learning management, e-learning and learning organizations, advocating knowledge reusability across the extended enterprise.

Knowledge Media is an award-winning leader in web-centric strategic human capital management, knowledge management, e-learning, learning management, e-commerce and performance support systems development for federal agencies, universities, nonprofits and fortune 500 companies. Knowledge Media is the developer of SYNERGY Knowledgeware™, a leading-edge KM solution, combining award-winning e-learning, learning management, knowledge management, interactive profile-based e-mail, webcasts, virtual conferences, chat, automated workflow control and collaborative tools to radically enhance organizational and knowledge worker performance.

KMI has won several national and international awards for recent e-learning courses and knowledge management systems, including the 2000 U.S. Government Computer News Award, 2000 E-GOV Finalist Award, 1999 NPR Hammer Award and a 1997 Macromedia People’s Choice Finalist Award.

Recent clients include the American Society for Training and Development, Federal Communications Commission, Office of the Secretary of Defense, Defense Technical Information Center, Internal Revenue Service, Defense Information Systems Agency, Department of Education, Food and Drug Administration, General Services Administration, Immigration and Naturalization Service, Federal Aviation Administration, Pension Benefit Guarantee Corporation, Department of Agriculture, National Institutes of Health, National Cancer Institute, U.S. Marine Corps, Cable and Wireless, SABA, National Association of Purchasing Managers, Defense Acquisition University and Office of Personnel Management.

Over the last seven years, Bill has managed the creation of more than 300 e-knowledge applications, including e-learning courses, performance support, e-commerce, learning management and knowledge management applications. He has also managed the development of a number of U.S. federal e-learning, e-commerce, knowledge management, performance support and distance learning strategic plans.

Bill holds a Master’s Degree in Business Administration (M.B.A.) from George Mason University, and as a Ph.D. candidate, has completed coursework and research in the Organizational Informatics Program at George Mason University. His principal research interest is the study of learning in complex organizations, and the planning for and application of knowledge management, learning management, human capital management, technology-based training, data visualization and performance support solutions.

Bill is the author of the recently released book entitled, “Strategic Knowledge: The Art and Science of Organizational Learning in the Third Millennium,” and is a contributor to “Transforming E-knowledge: A Revolution in the Sharing of Knowledge.”